top of page
  • Camelot Spa Facebook
  • Camelot Spa Instagram
  • X

LOYALTY PROGRAMME

Earn 5% of your spend on treatments every time you visit a Camelot Spa.

​

​

HOW TO CHECK YOUR LOYALTY BALANCE:

​

  • Download the Camelot Spa App, sign up using the email address you've used to book at a Camelot Spa, and view your Loyalty balance under 'Loyalty'.

  • Log in to your profile on our Online Booking page and view your balance under 'Loyalty Points' on your profile.

  • Or simply contact a Camelot Spa and request that they check your Loyalty balance on your profile.

​

  • For every R10 spent, you receive 1 loyalty point which is equivalent to R0.50 e.g. Spend of R550 will accrue 55 points (R27.50)

​

 

HOW TO ACCUMULATE LOYALTY POINTS:

​

  • Our loyalty programme is simple! As a thank you for your support, you earn 5% 'cash back' every time you visit us for a treatment.

  • Your loyalty is electronically loaded onto your spa profile in the form of points.

  • You may build up your balance over a period of time or use your points as they become available.

​

​

SPENDING YOUR LOYALTY POINTS:

​

  • Simply advise the spa on check-out that you'd like to redeem your loyalty points.

  • You may redeem your available balance or part thereof.

  • If available points are not sufficient to cover the entire invoice, you may split payment between points and your preferred payment method.

​

​

TERMS AND CONDITIONS:

​

  • Loyalty cannot be accrued or redeemed on products, voucher redemptions and memberships.

  • Loyalty points may be redeemed at any Camelot Spa branch in South Africa.

  • Loyalty points are not exchangeable for cash or vouchers.

  • Loyalty points can only redeemable by the client whose profile the loyalty is linked to.

  • Camelot Spa reserves the right to change the benefits and terms and conditions without notice.

  • Points are valid for 12 months from date of accrual.

  • Camelot Spa reserves the right to cancel, or reverse any loyalty points earned, if the points were awarded in error and/or accumulated by the client as a result of an unauthorized transaction; or when a transaction has been reversed.

  • Use of the loyalty programme is subject to our terms and conditions.

​

​

bottom of page